So for valentines day I ordered some beautiful flowers for my girl friend from Telefloral.com and I was promptly billed and when the time came they never delivered. Sent them an email about it and no response until the next day which was an “automated” response while they claim they have 24 hour service. Past 24 hours from the email and never got an email back from them about anything.
So I call them up and waited for at least 40 minutes listening to their telemarketing advertisements while being on hold talked to a representative and said the status is currently being processed and it should arrive today or tomorrow. So I wait till the next day and and still nothing.
I called them up again and of course they tried to keep my business that they’ve long lost after the mis information from the first call. I asked for a full refund that I was told I’d get if it wasn’t delivered today and they still tried to assure me that they’ll deliver the flowers that are still being processed 2 days after they were supposed to be delivered. Finally they said OK your credit card should be fully credited in the next 5 business days. This by far was the worst service I have ever had from any business in my life. I will never order from them again nor will I want anyone I know to do any business with them.